Remove the friction from remote support and delight your customers.
RescueAssist is the choice of IT professionals demanding intuitive, easy-to-use
remote support. Our innovative technology allows both on-demand sessions
and the ability to connect to unattended machines, directly from a web
You can also provide a frictionless experience for your support agents and customers by integrating RescueAssist into messaging applications like Slack for easy, familiar communication and session initiation.
Manage multiple support agents who assist customers and service computers and servers. Deliver technical assistance to remote staff and customers around the globe and around the clock.
Instantly solve customers’ technical problems by providing live, on-demand support. Use multi-tenant, custom grouping and centralized administration to control access to unattended machines for multiple organizations. Share access to unattended computers with team members to assist in resolving issues.